Contact information

Contact Information

Get in Touch with TCGPacks

We're here to help with orders, product questions, shipping updates, and returns. Reach out any time and a member of our team will get back to you.

Email: support@tcgpacks.shop
Phone: +44 (118) 926-8664

Store Address:
TCGPacks
24 Wokingham Road
Reading, RG6 1JQ
United Kingdom

Customer Service Hours (GMT):
Monday – Friday: 09:00 – 17:00
Saturday & Sunday: Closed

We aim to respond to all email enquiries within 24 hours during business days. Messages received over the weekend or on public holidays will be answered on the next working day.

For the fastest help with an existing order, please include your order number in your message.